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Below, are 3 methods of retrieving information from the Knowledge Base... Browse Specific Categories, Search by Keyword, and View Popular Queries. Please note the Search function requires at least 3 letters to return a result, and the Browse Categories can also be used to view Sub Categories within Main Categories.

All hosting information in the Knowledge Base is based on our Standard Linux Hosting plans, except for the Windows 2000 category.

Browse Categories
The knowledge base is divided into different categories. Select the category appropriate for what you're looking for.
Billing (9)
Commonly asked questions about our billing procedures. 		General Hosting (83)
Questions related to hosting terms and topics.
New Account Setup (21)
Frequent questions that occur during new account setups. 		Pre-Sales Questions (36)
Get answers to all your pre-sales questions in this FAQ.
Referral Program (0)
Got a question about how to earn cash rewards with our Referral Program? Find the answers here! 		Reseller Program (23)
Common questions about how to administer our Reseller Program.

Search the Knowledge Base
Type keywords you'd like to search the Knowledge Base for in the text box. If you'd like to have more control over your search, you can use our advanced search.

Keywords must contain 3 or more characters to return results.
Top 10 Articles
The top 10 list contains the most viewed articles.
  1. What method of payments do you accept?
  2. Do you offer any advertising or promotion for your clients?
  3. What is the minimum number of years to register a .US domain?
  4. How much disc space is enough for my website?
  5. Does my website need its own IP Address?
  6. How do some hosting companies use bandwidth as a gimmick?
  7. What does the error "... malformed header from script. Bad header=No recipient addresses found ..." mean?
  8. How do I read my traffic stats to determine what size account I really need?
  9. What does it mean when I get the message that "Outlook Express has removed the following unsafe attachment from my e-mail"?
  10. What makes Web-Hostess.com a better choice over the competition?

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